Question 1

Justworks vs. Paychex: which is better?

Accepted Answer

Unlike Paychex, Justworks HR solutions are solely focused on meeting the needs of small businesses like yours. Whether you’re just starting out or ramping up, Justworks offers a solution for you. We offer a variety of solutions like PEO, Employer of Record (EOR), or Payroll, that you can combine or transition from with flexibility.

Question 2

What makes Justworks different?

Accepted Answer

Unlike Paychex, all of Justworks’ product offerings are built to support small businesses. That means our products, start with thinking about how we can help small businesses get more done in less time. At Justworks, our focus on small businesses allows us to optimize our platform and deliver new features based on customer feedback faster.

Question 3

Justworks vs. Paychex: what kind of health insurance can I get access to?

Accepted Answer

Compared to Paychex, Justworks helps you offer your team access to well-rounded benefits and perks cost-effectively. We offer more ways to secure health insurance, including access to PEO-sponsored health insurance plans, the ability to browse open market plans, and the ability to carry over existing coverage, so you can get the coverage that makes sense for you.

Question 4

What kind of customer support can I expect at Justworks vs. Paychex?

Accepted Answer

Customer support is a key differentiator between Justworks and Paychex. Paychex’s service model requires you to find the right person for each function, payroll, health insurance, HR, etc, which can be more time-consuming than reaching out to a single support team. At Justworks, support is only separated by product, and our U.S.-based team can assist with any questions or issues.

Question 5

What is the price of Justworks vs. Paychex?

Accepted Answer

Unlike Paychex, Justworks offers transparent pricing from the start. We don’t charge hidden fees and clearly breakdown which features each plan includes so you can pick the plan that meets your needs. Paychex requires you to speak to a sales representative to get an accurate quote.

Question 6

Justworks vs. Paychex: how do their international services compare?

Accepted Answer

Paychex only offers global payroll, which means customers are limited to making payments. Justworks offers a more comprehensive solution like our Employer of Record (EOR) and international contractor payments, so customers can streamline workforce management. Justworks EOR lets small businesses hire easily from multiple countries while streamlining HR administration, payroll, benefits, and compliance without requiring extra effort.

Feature	Justworks	Paychex
Modern, Intuitive Software	Yes	Yes
Payroll	Yes	Yes
Integrated Health Insurance	Yes	Yes
HRIS Integrations Available	Yes	Yes
IRS CPEO Certified	Yes	Yes
ESAC Accredited	Yes	Yes
Access to a dedicated HR consultant	Yes	Yes
Additional Benefits like Peloton, Kindbody, and Talkspace	Yes	No
24/7 Multi-Channel Customer Support	Yes	No
No Setup Fees for Implementation	Yes	No
In-House Global Employer of Record	Yes	No

Justworks vs. Paychex