Question 1

What does Justworks do?

Accepted Answer

Justworks is an HR technology company that aims to level the playing field for small businesses like yours. We offer a range of HR and payroll products and services that simplify the complexities of running a business including access to benefits, multi-state employer-related HR compliance concerns, and international hiring solutions.

Question 2

Is Justworks a co-employer?

Accepted Answer

Justworks offers a Professional Employer Organization (PEO) solution where Justworks PEO serves as a co-employer. This means you retain control over the day-to-day working relationship with your employees, including managing details like compensation, responsibilities, job titles, and hiring decisions. Meanwhile, Justworks PEO helps administer certain employer-related responsibilities and ease the burden of payroll, benefits, and HR administration.

Question 3

Is Justworks an employer of record?

Accepted Answer

Justworks offers an employer of record (EOR) solution for small businesses that need to hire outside the U.S. without a local entity. Justworks' global EOR is the solution for small businesses looking to easily manage benefits, compliance, and payroll for employees in countries where they don't already have a legal presence.

Question 4

Is Justworks an HRIS?

Accepted Answer

Justworks offers an HRIS that combines HR management tools and workforce data to help you handle your HR needs. Justworks offers HR tools, time tracking, workforce analytics, and integrations to help you simplify running your business.

Question 5

Is Justworks a payroll company?

Accepted Answer

Justworks offers modern, user-friendly payroll software solutions that help small businesses simplify complex payroll tasks and pay their team. With Justworks, you can pay yourself, employees and contractors in multiple states, and even, international employees and global contractors.

Question 6

What is Justworks’ mission?

Accepted Answer

Justworks’ mission is to help entrepreneurs and businesses grow with confidence. We do this with simple and friendly software, expert support from real people, and access to beneﬁts that ensure people feel secure and valued.

Question 7

Is Justworks IRS-Certified?

Accepted Answer

Justworks PEO is IRS-certified as a CPEO and ESAC-accredited, which means we’re held to the highest financial and operational standards.

Question 8

How much is Justworks per month?

Accepted Answer

Please visit our pricing page for more information.

Question 9

Who is eligible for access to Justworks benefits?

Accepted Answer

For Justworks PEO customers on our Plus Plan, full-time employees, owners, and any part-time employees working, on average, at least 30 hours of service per week are eligible for benefits. For Justworks EOR customers, employees in select markets can access supplemental benefit options such as private Health Insurance plans to Pension Plans.

Question 10

Does Justworks offer access to 401K plans?

Accepted Answer

Justworks PEO customers on Plus have access to 401(k) plans through Empower. Justworks Payroll customers can add on access to 401(k) plans.

Question 11

Does Justworks have time tracking?

Accepted Answer

Justworks Time Tracking is a seamlessly integrated timekeeping solution designed to help you simplify your HR processes. When you add Justworks Time Tracking to our PEO or Payroll solutions, approved shifts are automatically synced to payroll so your records stay accurate.

Question 12

Does Justworks do employment verification?

Accepted Answer

No, however Justworks PEO customers can access customizable employment verification letters and templates for income verification. Justworks also offers access to I-9 Forms and background check services.

Question 13

What is the waiting period for benefits at Justworks?

Accepted Answer

Justworks offers 3 waiting periods to employers when selecting benefits in Justworks including 0 days, 30 days, and 60 days.

Question 14

How long does Justworks take to pay?

Accepted Answer

Justworks has multiple processing timelines available depending on your company needs. However, our default payroll processing generally takes 4 business days. Within these parameters, when you schedule a payment, you specify the pay date, which is the date that the funds will become available in your employee’s bank account.

Question 15

What time does Justworks issue payroll?

Accepted Answer

After scheduling a payment with Justworks, processing generally takes 4 business days and will be processed at 2:00 pm EST. Payments scheduled on bank holidays will be delayed by at least one business day.

Question 16

Does Justworks automatically withhold taxes?

Accepted Answer

Justworks will calculate, file and remit payroll taxes to the government based on information provided by our customers. This means we calculate, file, and remit payroll taxes on your behalf. Tax funds will be debited from your company’s account, or withheld from your employee’s paycheck when salary or wages are paid out.

Question 17

Does Justworks issue 1099s?

Accepted Answer

Justworks prepares and issues 1099s on behalf of customers. Contractors and vendors will receive a copy of their 1099 in the mail, but can also access their form online from their Justworks account.

Question 18

Is Justworks cloud-based?

Accepted Answer

Justworks is a cloud-based HRIS that helps you manage your team and streamline HR processes. Our online HR platforms are designed to be user-friendly, so everyone can easily start working from day one.

Question 19

What are the pay periods for Justworks?

Accepted Answer

Companies using Justworks can choose to process payroll:
Semi-monthly - Employees are paid on the 15th and last business day of the month (or closest previous business day to each), 24 times a year.
Biweekly - Employees are paid every other Friday for the two work weeks prior, 26 times a year (biweekly pay periods may span over two calendar years)
Weekly - Employees are paid each Friday for the work week prior, 52 times a year (weekly pay periods may span over two calendar years)

Question 20

How many employees do you need for Justworks?

Accepted Answer

To sign up for Justworks PEO, you need at least two covered employees, at least one of which is a full-time or part-time W-2 employee. Any size company can be on Justworks Payroll, even if you’re just paying yourself.

Question 21

Why is Justworks listed as my employer on my W-2?

Accepted Answer

As a Professional Employer Organization (PEO), Justworks reports taxes on behalf of your company and will therefore be listed as your employer on your W-2.

Question 22

How many companies use Justworks?

Accepted Answer

As of 2025, Justworks has served over 164,000+ small businesses across a variety of industries. Our current customer base includes 13,300+ customers.

FAQs

Basics

What does Justworks do?

Is Justworks a co-employer?

What is a PEO?

Is Justworks an employer of record?

What is the difference between a PEO and an EOR?

Is Justworks an HRIS?

Is Justworks a payroll company?

What is Justworks’ mission?

Is Justworks IRS-Certified?

Pricing

How does Justworks pricing work?

How much is Justworks per month?

What’s included in the monthly cost per employee?

Offerings

Where is Justworks available?

What kind of customer support does Justworks provide?

What benefits does Justworks offer through its PEO?

Can employees enroll in health insurance through Justworks?

Who is eligible for access to Justworks benefits?

Does Justworks offer access to 401(k) plans?

Does Justworks handle payroll taxes and filings?

How does Justworks help with 401(k) and retirement plans?

Does Justworks have time tracking?

Can I pay both W2 employees and 1099 contractors through Justworks?

How does Justworks help ensure compliance with employment laws?

Processes

Does Justworks do employment verification?

What does the employee onboarding process look like in Justworks?

What is the waiting period for Justworks?

How does payroll work through Justworks?